Refund policy
Returns & Exchanges
We want you to love your purchase! However, since our products are made to order, we only accept returns or exchanges in the following cases:
-
The item arrives damaged or defective.
-
You received the wrong item or incorrect size.
If you experience any of the above issues, please contact us within 30 days of receiving your order with your order number and photos of the issue. We will review your request and provide a replacement or refund as needed.
Note: We do not accept returns or exchanges for wrong size choices or buyer’s remorse, so please check our size guide before placing an order.
You can always contact us for any return question at info@flipnrollclothing.com.
Refunds
Once your return request is approved, we will process a refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.
Refunds are not issued in the following cases:
-
The wrong size was ordered (unless we sent the wrong size by mistake).
-
Minor color differences due to screen display variations.
-
Delays in shipping caused by the carrier or customs.
To start a return, you can contact us at info@flipnrollclothing.com.
Contact Us
If you have any questions about our return or refund policy, feel free to reach out to our support team at info@flipnrollclothing.com. We're happy to help!