Shipping policy
Shipping & Delivery Policy
When will I receive my order?
Typically, it takes 3–7 business days to fulfill an order, after which it’s shipped. Estimated delivery times:
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USA: 3–4 business days
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Europe: 6–8 business days
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Australia: 2–14 business days
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Japan: 4–8 business days
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International: 10–20 business days
Where do you ship from?
We partner with an on-demand fulfillment company with facilities worldwide.
Will I pay customs fees?
International orders may incur customs fees, which are determined by your country’s policies. Please check with your local customs office.
Tracking & Issues
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You'll receive a tracking link via email when your order ships.
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If your order is delayed, check your shipping confirmation email and contact your local post office.
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Still need help? Contact us at flipnrollclothing@gmail.com with your order number.
Wrong or Damaged Items
If you receive a wrong or damaged product, please email flipnrollclothing@gmail.com within 7 days of receiving the item. Include photos of the damaged product, your order number, and any relevant details. We’ll resolve it as soon as possible.
Returns & Refunds
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We do not offer returns or exchanges. However, if there’s an issue with your order, contact us at flipnrollclothing@gmail.com.
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Refunds are only issued for wrong or damaged items. If this applies to you, email us with photos of the issue, and we’ll assist you.
Can I exchange an item for a different size or color?
We do not offer exchanges. If you’re unsure about sizing, please check our sizing charts on the product page. If your item was mislabeled, contact us within 7 days with photos, and we’ll send you a replacement or issue a refund.